Frequently asked questions
We Are Energy is a new green energy services co-operative, designed to give every household the opportunity to generate, store and control their own renewable energy at no upfront cost.
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Frequently Asked Questions
Whilst you are in your contract period, with our price promise guarantee, that means you’ll pay up to 15% less than the UK average combined dual fuel bill - as published by Ofgem - for your electricity and gas. We’ll work out a flat monthly rate based on your current usage, so you should see an instant saving once everything has been installed and switched over.
After your contract has finished you’ll continue to pay for the gas you use at our discounted rate but you’ll pay nothing for the electricity you use that’s generated by your system and you'll only pay for any extra electricity you use that's not generated by your system. The extra electricity that we deliver to you will mainly be delivered to your home at off-peak times and you’ll only pay off-peak rates for that - these are on average about 40% less than peak rates. There may be rare times when we have to provide you with electricity at peak times and if that’s the case we’ll charge you at the standard tariff rate you’ve been paying previously.
For example, after your 10 year contract has finished, your total bill for both gas and electricity will be more than 45% less than the average overall dual fuel bill - this includes an electricity bill which is up to 75% less.
By the end of the contract we calculate savings of over £1500.
And after 20 years savings of over £15,000.
(Based on a London customer consuming 3,800kWh electricity and 15,000kWh gas in the first year, assuming bills rise by inflation at 3% per year and whose consumption stays the same for gas and rises 1.5% per year for electricity with an average 9.64% price promise discount applied every year).
Any extra electricity you need - during the darker months - will mainly be imported by your system at off-peak times and you’ll be charged at the discounted end of contract off-peak rate which is normally at least 40% less than the average peak rate UK price. You’ll continue to pay for the gas we provide with the same price promise tariff.
You’ll also get given shares in the business you’ve helped make based on your bills to date and your continued fuel use. And you'll be eligible for dividends and rebates on the energy you put back into the system.
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